CarrierTrail product & support

Carrier safety summaries for freight brokers

Review public inspection, violation, crash and safety-rating information with the dates and denominators needed to interpret it.

Keep different safety measures separate

A census safety rating, an inspection result, an out-of-service count and a crash record describe different things. CarrierTrail presents each measure separately and includes the source window so a broker can read the evidence without treating it as one score.

Read rates with their denominators

Driver and vehicle out-of-service rates show both the event count and the relevant inspection count. When the denominator is zero, CarrierTrail marks the rate unavailable instead of displaying a misleading zero percent.

Review violations and crashes in context

The summary includes violation totals, frequent published codes and fatal, injury and tow-away crash counts. Crash involvement does not establish fault. These records support a review; they do not make an automatic approval decision.

Use current public data without claiming restricted scores

CarrierTrail imports the official public monthly SMS input files and records their date range. It does not reconstruct or advertise restricted BASIC percentiles. Saved review records preserve the public summary that was available when your team made a decision.

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A carrier review from first lookup to follow-up

Illustrative workflow: your team receives a carrier packet. The USDOT matches, but the phone on the packet differs from the reported census phone. That mismatch is a question to resolve, not a fraud verdict.

  1. Find the identity: search USDOT or MC and compare the legal name, address and source date.
  2. Resolve the question: review contact connections and official filings; record the independent confirmation you obtained.
  3. Preserve the decision: save Needs review until the question is resolved, then document the reason for your decision.
  4. Follow later observations: keep the carrier active on the watchlist and enable verified email alerts. A later published change prompts another review.

Daily source checks depend on successful imports and source publication. CarrierTrail does not provide real-time approval, guarantee insurance coverage or share other customers’ rejection decisions.

Start Starter · $49/monthCompare plans and limits

Starter: 500 active carriers and two members. Team: $99/month, 5,000 active carriers and five members. Paid access starts after confirmed payment.