Carrier vetting software

Carrier vetting software for freight brokers

Review carrier identity, authority, insurance, safety and contact changes in one freight-broker workspace.

USDOT & MC lookup

Search either identifier. Existing saved records resolve to the same USDOT carrier, so switching identifier types does not create duplicate watchlist entries.

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Shared phone numbers and addresses

Review exact normalized phone and address matches across census records. A shared contact is a signal for your team to look into, and many have ordinary explanations.

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Filing checks with dates

Retrieve and save published Motus authority and insurance rows. See source dates, unsuccessful checks, stale data and overdue monitoring.

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Private decisions & evidence

Approve, reject or request review with a note. Explicit decisions capture the public snapshots available at that moment.

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An active watchlist

Follow source observations after onboarding. Turn on notifications, and pause carriers while retaining their history.

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A workspace for your team

Invite members, manage owner access, export your watchlist and download decision evidence. Customer notes stay within the workspace.

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Before you approve a carrier

  1. Enter its USDOT or MC number and compare the legal name and reported contact details with the paperwork you received.
  2. Review the public authority and insurance filing snapshots. Check their publication dates and whether the observation is complete. A failed check is shown as unavailable, rather than a clean result.
  3. Investigate shared phone numbers or addresses in context. Shared offices, related businesses and reporting errors can explain a match.
  4. Save your own decision and notes. An explicit decision preserves the source evidence available at that time.

After onboarding

Add the carrier to your active watchlist. CarrierTrail’s carrier monitoring service compares later published source observations with the previous usable snapshot, including authority and insurance filings, census safety ratings, contact details and registration fields. Inspection, violation and crash summaries refresh from separate public safety datasets and show their coverage dates. Daily checks can reveal changes after approval, but their timing depends on source publication and successful imports. Verify your alert email and enable notifications to receive change notices.

Comparing carrier monitoring services

Check which source fields are monitored, how often checks run, whether failed checks are visible, and whether the product preserves the evidence behind a team decision. CarrierTrail keeps source dates, before-and-after observations, private notes and explicit review outcomes together.

When a carrier stops working with you

Pause monitoring to free an active carrier slot. The carrier’s saved notes, review decisions and evidence remain in the workspace. Adding the same carrier by MC instead of USDOT resolves to the existing record; a paused record must be resumed explicitly.

What is included in the subscription?

Starter includes 500 active carriers and two workspace members for $49 USD per month. Team includes 5,000 active carriers and five members for $99 USD per month. Both include public-record lookup, contact connections, saved filing observations, private decisions, verified change alerts and CSV/evidence exports.

What CarrierTrail does not decide for you

The product does not certify insurance coverage, guarantee current capacity or label a business fraudulent. Other customers’ rejection decisions are not shared. Your team remains responsible for checking the proposed shipment and recording its own approval process.

Inspect sources and refresh timing · Follow the review checklist

Monitor carriers after approval

Save carriers to a watchlist, review changes and keep notes with each decision.

Choose a monitoring plan ↗

One carrier review, from lookup to follow-up

Illustrative workflow: your team receives a carrier packet. The USDOT matches, but the phone on the packet differs from the phone in the census record. That mismatch is a question for your team to resolve before the carrier is approved.

  1. Find the identity: search USDOT or MC and compare the legal name, address and source date.
  2. Resolve the question: review contact connections and official filings; record the independent confirmation you obtained.
  3. Preserve the decision: save Needs review until the question is resolved, then document the reason for your decision.
  4. Follow later observations: keep the carrier active on the watchlist and turn on notifications. A later published change prompts another review.

Daily source checks depend on successful imports and source publication. CarrierTrail does not provide real-time approval, guarantee insurance coverage or share other customers’ rejection decisions.

Starter: 500 active carriers and two members. Team: $99/month, 5,000 active carriers and five members. Paid access starts after confirmed payment.

CarrierTrail dashboard showing monitored carriers, review activity, recent changes and team decisions
CarrierTrail workspace with demonstration data. No customer information is shown.