CarrierTrail product & support

Carrier Qualification Rules for Freight Brokers

Set your own carrier qualification rules. Every saved carrier shows whether it meets your rules, needs review or does not meet them, and why.

Check every carrier against your own rules.

Set your requirements once. Each saved carrier shows whether it meets them, needs review or does not meet them.

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Set the rules once for the whole team

A workspace owner switches on automatic assessments and chooses the rules: the authority type a carrier must hold as active, an active census record, a Satisfactory safety rating, a published insurance filing and how old the public data may be. Every member sees the same rules. Each save creates a new version and earlier versions are kept.

Qualification against your rules Needs reviewIllustrative example
  • Active census recordCensus status: A (active)
  • Selected operating authorityProperty (excluding household goods) · Active
  • Published insurance filing2 published filings
  • Satisfactory safety ratingExample Freight Co. is not rated

Three results on every saved carrier

Open a saved carrier and CarrierTrail checks it against the rules in force: Meets your rules, Needs review or Does not meet your rules. Each check is listed with its own result and the record it was based on, so a reviewer can see which rule decided the outcome.

Missing or old data goes to review

A carrier with no safety rating, no published insurance filing, mixed authority statuses or public data older than your limit is marked Needs review. CarrierTrail asks a person to look whenever the public record cannot answer the question.

Your decision stays yours

The result informs the reviewer and the team still decides. Approving a carrier that needs review or does not meet the rules requires a written reason, and that reason is saved with the decision together with the rules and their version.

Example: a new carrier with no safety rating

  1. Rules in force: policy version 3 asks for active property authority, an active census record, a Satisfactory safety rating and a published insurance filing.
  2. Checks: authority, census record and insurance filing meet the rules. The safety rating check reads Needs review because the carrier is not rated.
  3. Result: the carrier shows Needs review.
  4. Decision: the reviewer reads the carrier’s inspection history, writes why the carrier is acceptable and approves it. The reason and policy version 3 are saved with the decision record.

The rules an owner can set

Questions brokers ask

Who can change the qualification rules?

Workspace owners. Members can read the rules and see the result on each carrier.

When is a carrier checked against the rules?

When a saved carrier is opened, after its filings are refreshed, when the rules change, when a decision is saved and when a report is prepared.

Can we approve a carrier that does not meet the rules?

Yes. The reviewer writes the reason, and it is saved with the decision record.

What happens to earlier decisions when the rules change?

They keep the rules and the version that applied when they were saved.

Which plans include qualification rules?

Starter and Team.

Related features

Due diligence recordsWhat was checked and why you approved.Carrier reportsYour watchlist as a CSV or Excel file.Carrier alertsA daily summary of what changed.

Related guidance → · Plans and limits · Help topics